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HP Care Pack - 4 Year - Service

  • Part: 1181693
  • Model: UL654E
$329.00

Availability

Always Available
  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.hp.com/au/
    • Brand Name
    • HP
    • Service Name
    • Care Pack
    • Product Type
    • Service

HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Sub Type
    • Electronic and Physical
    • Service Characteristic
    • Parts & Labour
    • Service Description
    • 9x5xNext Business Day
    • Service Details
    • Remote Problem Diagnosis and Support:

      Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.

      Next Business Day Onsite Response:

      For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window. Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.

      Parts and Materials:

      HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.

      Coverage Window:

      Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested**.

      Note:
      • *Response times are contingent on distances from HP support offices and subject to local availability
      • **Coverage windows are subject to local availability
    • Provided Support
    • Remote Diagnosis
    • Service Availability
    • 9 x 5
    • Service Response Time
    • Next Business Day
    • Service Location
    • On-site
    • Service Duration
    • 4 Year
    • Product Supported

    • HP Travel Notebooks Only